Find Answers To Your Questions Here

Terms of Warranty

All warranty are stated in the product information provided.

Pricing

All indicated prices are in Singapore dollars. We reserves the right to make adjustment to any published price of any product due to input error, product discontinuation, and stock clearance.

We put our best effort to provide you with full and correct details of the product, descriptions and prices, but errors may be found. If we found any error in prices of product, we will inform you as soon as possible and let you make your own decision as to whether you confirm your purchase order at the correct price or cancel your purchase order.

If we cannot contact you within 7 business days, your purchase order will be deemed cancelled. In such case, if you have made full payment for your purchase order, you will receive a refund in full. We are not bound to comply with your purchase order if prices shown on this website is incorrect (even though after your purchase order have been accepted).

Payment Method Available

– Paypal using Visa or Master Debit/Credit Cards.
– PayNow UEN 201220196C (Allied ASIA RESOURCES PTE LTD)

Right to Purchase

We reserve our rights to limit the quantity of certain product to be purchased by each customer as specified on our website.

We cannot guarantee that every product offer online would actually be shipped right away as inventory can change significantly from day to day. In such rare event where the order product has zero stock at your order processing, we will inform you by phone / email, to make alternative arrangement.

Order Fulfilment and Confirmation

We are committed to fulfil all orders in the shortest possible time. All orders will be processed within 1-2 business days upon confirmation of payment received. No online purchase is confirmed until processed by our staff.


Delivery Service

Free delivery within Singapore Island for purchase value of SGD $500.00 & above.
[Subject to Additional fees* | Out-of-bounds areas#]

If you require delivery service when your order is below $500.00, a delivery charge of SGD $20.00 will apply [Subject to Additional fees* | Out-of-bounds areas#] . Alternatively, you may choose to self-collect from our store. Self-collection can be done at 55 Serangoon North Avenue 4 S9 #01-18 S(555859).

Delivery normally take 2 to 5 business days (excluding Sunday and Public Holidays) from date of order processing. Delivery timing: Monday – Friday (1000 – 1530 hrs )

* Additional fee: $20 chargeable for areas in Central Business District, Orchard Shopping District, Sentosa, Pioneer Sector, Benoi Sector, Tuas.
# Out-of-bounds areas: Jurong Island, Jurong Port, Airport Cargo Complex and Restricted Area(s).

Restricted Areas

  • Airline Road
  • Airport Cargo Road
  • Alps Avenue
  • Brani Terminal Avenue
  • Changi Airport (only areas with restricted access)
  • Jurong Island
  • Kusu Island
  • Keppel Shipyard
  • Pulau Damar Laut
  • Pulau Busing
  • Pulau Tekong
  • Pulau Sakeng
  • Pulau Sebarok
  • Pulau Ubin
  • Rifle Range
  • Seletar Aerospace
  • St John Island
  • Turn Club Avenue
  • West Camp Road

Self-collection and deliveries to our office

Monday to Friday: 0830-1630 hrs / NO LUNCH TIME TO AVOID

Delivery Address

At checkout, please ensure that your delivery address is correctly provided, if its different from your billing address.

Return, Exchange and Refund

Do refer to our RETURN, EXCHANGE AND REFUND POLICY


Any Other Matters

If you cannot find the answer to your question here, Please contact us at +65 6659 8980 during office hours or email here through our website.  Our staff will be happy to assist any of your concern.

We welcome all your feedback on our services and products.

Couldn’t find your answer?
Call us @ +65 6659 8980 or write in to us @ info@alliedasia.com.sg,
and we will attend to you as soon as possible.